Return & Refund Policy

We value your business and want you to be 100% satisfied with our products. If you are not satisfied with your order, replace/ canceled cancel the product within 15 days. The stock exchange depends on the availability of the goods you request. If the requested goods are not available, your bank account will be credited according to the refund policy. We will only accept returns or exchanges from the United Arab Emirates only.


Any refund to be paid by the Zoco to the Client will be made as follows:

Credit card:

Zoco refunds the deposit amount to the customer’s credit card account. The reimbursement amount will be deposited into the account of the Customer within the period determined by the bank that issued the credit card; or

Deposit or bank transfer:

The Zoco into the Customer’s bank account will deposit the refund amount within ten (10) business days from the receipt of the refund request by the Customer.

Usage of Promo code by the Company

Zoco has the proper to refuse the usage of any promo code at any point in time. Promo codes, which have expired, can’t be used on the web site. Zoco can at any time ask the Customer for the proof of getting received the promo code. Promo codes are often used only on specific orders as deemed fit by Zoco. Promo codes at Zoco’s discretion are applicable to certain items, on specific orders, or on specific dates and occasions. Promo codes cannot be clubbed with any other offer running on the site.

Terms & Conditions of use of the website

All registration information you submit is truthful and accurate and that you agree to maintain the accuracy of such information.

Your membership is solely for your personal and non-commercial use. Any use of this website or its content other than for personal purposes is prohibited. Your personal and non-commercial use of this website shall be subjected to the following restriction (i) you may not modify any content of the website, including but not limited to, any public display, description, performance, sale, rental, pricing of the product; (ii) you may not decompile, reverse engineer, or disassemble the content, or (c) remove any copyright, trademark registration, or other proprietary notices from the content. You further agree not to access or use this website in any manner that may be harmful to the operation of this website or its content

You will not (a) use any product or service available on the website and / services for commercial purposes of any kind, or (b) advertise or sell any products, services or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use any public forum for commercial purposes of any kind, or (c) use the website and/or services in any way that is unlawful, or harms Zoco or any other person or entity, as determined in the Zoco sole discretion.

You will not post, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the website and / or services or any connected network, or otherwise interfere with any person or entity’s use or enjoyment of the website and / or services

You will not engage in any form of antisocial, disrupting, or destructive acts, including “flaming,” “spamming,” “flooding,” “trolling,” “phishing” and “griefing” as those terms are commonly understood and used on the internet.

You will not delete or modify any content of the website and/or services, including but not limited to, legal notices, disclaimers, or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify. Zoco cannot and will not assure that other users are or will be complying with the foregoing rules or any other provisions of these terms of use, and, as between you and Zoco, you hereby assume all risk of harm or injury resulting from any such lack of compliance.

All information, content, and material contained in the website and/or services are Zoco copyrighted property. All trademarks, services marks, trade names, and trade dress are proprietary to Zoco. No information, content or material from the website and / or services may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the Zoco express written permission

You acknowledge that when you access a link that leaves the website, the site you will enter into is not controlled by Zoco and different terms of use and privacy policy may apply. By accessing links to other sites, you acknowledge that Zoco is not responsible for those sites. Zoco reserves the right to disable links from third-party sites to the website, although Zoco is under no obligation to do so.


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“Why buy by going outside when it can be done from home” and we have brought this conviction straightforwardly down to the organization level with our worthwhile store which deliberately offer a broad extent of things across boundary, for instance, houseware, bedding, groceries, kitchenware planting, home hardware, instruments, little machines, accumulating game plans, electrical, plumbing, paints to say the least.

In any case, the ‘zoco experience’ doesn’t end with a purchase.


We offer you our extraordinary ‘heart your home’ feel which been proposed deliberately to help you every way imaginable to improve your home, office, school or to offer shape to your dream adventure.





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